=============================================================================
Run Date: JUN 07, 2019                     Designation: GMRC*3*128
Package : GMRC - CONSULT/REQUEST TRACKING     Priority: EMERGENCY
Version : 3       SEQ #110                      Status: Released
                  Compliance Date: JUN 11, 2019
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Subject: CARE ASSESSMENT NEED (CAN) SCORE IMPL FOR CONSULT TOOLBOX

Category: 
  - Informational

Description:
============

  
 **************************************************************************
 This is an informational patch explaining deployment of an update to the 
 CAN Score Application Programming Interface (API) in support of Consult 
 Toolbox (CTB).
  
 NOTE: This patch is loaded to a server in the Austin Information 
 Technology Center (AITC) Data Center. There is nothing that local sites 
 can or need to do besides communicate changes to the clinical users. No 
 code changes were made to the Consult Toolbox client application to 
 accommodate these enhancements.
 **************************************************************************
  
 This release enables the automation of CAN Score retrieval from VA 
 Corporate Data Warehouse (CDW).
  
 The CAN Score API Server allows automated population of CAN Score Data
 within the existing CTB Application.  Users will note a minor change 
 in the behavior of the Clinical Triage dialog, resulting in CAN Score
 information being automatically populated when available. If CAN Score 
 information is auto-populated, the ability to manually update the CAN
 Score will be disabled.
  
 This software was created by the Atlanta VA Medical Center in response to 
 a need to manage the process of consult management. During the life of a 
 consult, there are prescribed steps of actions to be taken, and there is 
 a need to be able track these steps at an individual patient level. 
 Additionally, there is a need to be able to understand the overall status 
 of consult management at a macro level, and identify specific services 
 needing attention or resources. Without opening and reading a patient 
 medical record, it is difficult to identify which patients have had which 
 scheduling steps completed.
  
 This software does several things. First, it makes it very easy for staff 
 to document actions completed quickly and consistently. Second, it uses 
 consistent verbiage to document these steps. Third, it eliminates the 
 need to take a second action or make a separate entry to track scheduling 
 steps. Fourth, this consistent verbiage allows software analysis of 
 records without needing to have software changes to VistA or Computerized 
 Patient Record System (CPRS).
  
 A separate process using corporate data warehouse queries and reports 
 allows creation of views showing such things as patients who have not had 
 first call, second call, scheduling letter sent or how much time has 
 passed between these events.
  
 Together, these allow tracking and managing consults without the need to 
 keep a separate list or other workflow to know which consults need 
 attention.
  
  
 Additional Information:
 ----------------------- 
 This software watches keyboard and mouse activity, and comes to life 
 when certain conditions occur.
  
 1. It only activates when the currently active windows title 
    "Receive Consult", "Add Comment to Consult" or "Discontinue Consult." 
    Otherwise nothing happens 
  
 2. When the user initiates a trigger event when either of 
    these windows have the focus, then depending on the open window a menu 
    appears for the user to select the appropriate action, then the
    software inserts the appropriate text into the comment box.
  
 3.  The defined trigger is a right mouse click in the supported CPRS 
     consult actions.
  
 New Service Requests (NSRs):
 --------------------
 N/A
  
 Defect Tracking System Ticket(s) & Overview:
 --------------------
 N/A
  
 Test Sites:
 --------------------
 Anchorage, AK
 Salisbury, NC
  
 Software and Documentation Retrieval Instructions:
 ---------------------------------------------------- 
 Software is being released via SCCM package to ESE.  User Guide will be 
 placed on the following anonymous directories:
  
 Hines:                  domain.ext  
 Salt Lake City:         domain.ext
  
 Documentation can also be found on the VA Software Documentation Library 
 at:
 http://www.domain.ext/vdl/
  
 Title                          File Name                     FTP Mode   
 -----------------------------------------------------------------------
 Consult Toolbox User Guide     consult_toolbox_1_0_um.pdf    Binary
 Consult Toolbox User Guide     consult_toolbox_1_0_um.docx   Binary 
  
 Patch Installation
 --------------------
 N/A
  
 Installation Instructions:
 --------------------------
 Installation of this software will be performed by Infrastructure 
 Operations (IO) System Administrators, no action is to be taken by 
 local sites.

Routine Information:
====================
No routines included.

=============================================================================
User Information:
Entered By  :                               Date Entered  : MAY 17, 2019
Completed By:                               Date Completed: JUN 06, 2019
Released By :                               Date Released : JUN 07, 2019
=============================================================================


Packman Mail Message:
=====================

No routines included