Sorting Notifications and Viewing Comments of Forwarded Alerts

To enable users to decide which of their Notifications or Alerts they would like to process first, the format for displaying Notifications in the CPRS GUI has been changed to columns that enable users to sort their Notifications based on column heading:

·      Info (information alerts are preceded with an "I")

·      Patient name (alphabetical or reverse alphabetical)

·      Location (patient location, if known, alphabetical or reverse alphabetical)

·      Urgency (valued HIGH, Moderate, or low as indicated by the CPRS parameter ORB URGENCY. TIU alerts are given a Moderate urgency value. Other alerts without a parameter value are given an urgency of low.)

·      Alert Date/Time (date/time the alert was triggered, newest to oldest or oldest to newest)

·      Message (alert message or text, alphabetical or reverse alphabetical)

·      Forwarded By/When (sorts alerts alphabetically and then by time for the same forwarding person)

 

Clicking a heading will sort the alerts by that heading.

 

Sorting Notification Columns Using the Mouse

To sort Notifications using the mouse, click the column heading you want to sort by. To reverse the sort order, click the same heading again. For example, a user could decide to sort by date and time. Normally, the most recent alerts are listed first. The user could click the column heading to reverse the order and have the oldest alerts displayed first. Clicking the column heading again would list the most recent alerts first.

Sorting Notifications Using the Keyboard

Users who do not use the mouse can sort Notifications in ascending order (alphabetical order or most recent Date/Time) using the keyboard only. When users sort using the Ctrl + <key> combination, CPRS will recognize either upper or lower case letters (this feature is not case-sensitive). Users can sort Notifications using the following Ctrl + <key> combinations:

 

Key Combination Column Sorted

 Ctrl + I Info

 Ctrl + P Patient

 Ctrl + L Location

 Ctrl + U Urgency

 Ctrl + D Alert Date/Time 

 Ctrl + M Message

 Ctrl + F Forwarded By/When

 

Note:      A limitation exists in the programming environment that does not allow the user to user the same key combination to then reverse the sort. Making this change would not be trivial and will not be addressed the CPRS GUI at this time.

 

Viewing Comments of Forwarded Alerts

Users may also want to view comments associated with forwarded alerts. To view a comment, simply place the cursor over the alert, leave it still for a few seconds, and the comment will display. Move the mouse and the comment will no longer be displayed.

The Patient selection screen showing the forwarded alert in the alerts and notifications system.

This graphic shows that when you place the cursor over a forwarded alert the associated comment will display.

 

To bring up the forwarded comment in a separate dialog, highlight the notification with the comment and select the Show Comment button.

 

Related topics

Notifications and Alerts

Removing Notifications

Forwarding Notifications

Processing Notifications