=============================================================================
Run Date: JAN 24, 2020                     Designation: GMRC*3*151
Package : GMRC - CONSULT/REQUEST TRACKING     Priority: EMERGENCY
Version : 3       SEQ #128                      Status: Released
                  Compliance Date: FEB 10, 2020
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Subject: CONSULT TOOLBOX 1.9.0056

Category: 
  - Informational

Description:
============

 **************************************************************************
 This is an informational patch explaining changes in Consult Toolbox.
 NOTE: This patch is loaded on individual PC workstations via SCCM 
 software update push from local/regional OIT. 
 There is nothing that local sites can or need to do besides communicate 
 changes to the clinical users. No code changes were made to the Consult 
 application to accommodate these enhancements. 
 **************************************************************************
  
 Version 1.9.0056 modifies the Consult Toolbox application to remediate 
 two (2) defects and update one (1) aspect of the functionality
 related to launching DST as described below:
  
 1. The defect related to SEOCs being reinserted into Consults following 
    the activation of the "Send to HSRM" checkbox for every action in 
    Consult Toolbox until the CTB software is restarted has been resolved.
  
 2. The defect related to intermitent slow/non response on CAN Score 
    retrieval has been resolved.
  
 3. The Launch DST now requires the CID field to be completed prior to 
    displaying the DST Launch dialog.
  
 This software was created by the Atlanta VA Medical Center in response to 
 a need to manage the process of consult management. During the life of a 
 consult, there are prescribed steps of actions to be taken, and there is 
 a need to be able track these steps at an individual patient level. 
 Additionally, there is a need to be able to understand the overall status 
 of consult management at a macro level, and identify specific services 
 needing attention or resources. Without opening and reading a patient 
 medical record, it is difficult to identify which patients have had which 
 scheduling steps completed.
  
 This software does several things. First, it makes it very easy for staff 
 to document actions completed quickly and consistently. Second, it uses 
 consistent verbiage to document these steps. Third, it eliminates the 
 need to take a second action or make a separate entry to track scheduling 
 steps. Fourth, this consistent verbiage allows software analysis of 
 records without needing to have software changes to VistA or CPRS.
  
 A separate process using corporate data warehouse queries and reports 
 allows creation of views showing such things as patients who have not had 
 first call, second call, scheduling letter sent or how much time has 
 passed between these events.
  
 Together, these allow tracking and managing consults without the need to 
 keep a separate list or other workflow to know which consults need 
 attention.
  
  
 Additional Information:
 ----------------------- 
 This software watches keyboard and mouse activity, and comes to life 
 when certain conditions occur.
  
 1. It only activates when the currently active windows title 
    "Receive Consult", "Add Comment to Consult" or "Discontinue Consult." 
    Otherwise nothing happens 
  
 2. When the user initiates a trigger event when either of 
    these windows have the focus, then depending on the open window a menu 
    appears for the user to select the appropriate action, then the
    software inserts the appropriate text into the comment box.
  
 3. The defined trigger is a right mouse click in the supported CPRS 
    consult actions.
  
 New Service Requests (NSRs):
 --------------------
 N/A
  
 Defect Tracking System Ticket(s) & Overview:
 --------------------
 N/A 
  
 Problem:
 --------
 N/A 
  
 Resolution:
 -----------
 N/A
  
 Test Sites:
 --------------------
 Ft. Harrison, MT
 Salisbury, NC
 Salt Lake City, UT
  
 Software and Documentation Retrieval Instructions:
 ---------------------------------------------------- 
 Software is being released via SCCM package to ESE.  User Guide will be 
 placed on the following anonymous directories:
  
 Hines:                  domain.ext  
 Salt Lake City:         domain.ext
  
 Documentation can also be found on the VA Software Documentation Library 
 at:
 http://www.domain.ext/vdl/
  
 Title                          File Name                     FTP Mode   
 -----------------------------------------------------------------------
 Deployment, Installation,
 Back-Out, and Rollback Guide   ctb_dibr.pdf                  Binary
 Deployment, Installation, 
 Back-Out, and Rollback Guide   ctb_dibr.docx                 Binary
  
 Patch Installation
 --------------------
 N/A
  
 Installation Instructions:
 --------------------------
 Software is being released via SCCM package to ESE. 
 This software installs on the PC desktop at the windows level and will 
 reside in the system tray.
 Installation of this Windows feature will occur via a SCCM software push 

Routine Information:
====================
No routines included.

=============================================================================
User Information:
Entered By  :                               Date Entered  : DEC 06, 2019
Completed By:                               Date Completed: JAN 24, 2020
Released By :                               Date Released : JAN 24, 2020
=============================================================================


Packman Mail Message:
=====================

No routines included