CPRS has enabled sites to restrict which users can unflag an order.
For a user to unflag an order, the user must meet one of the requirements:
the user is assigned the ORES key
If a user tries to unflag an order, but does not have the correct key, the following error message will display:
You are not allowed to unflag this order based on your security keys and the order type.
Note: The above message is the standard message. Sites can also add their own text if they choose.
If the user has the right security key, the user can remove the flag from an order very simply. The user must enter a reason for removing the flag (the reason must be a minimum of 4 characters or the OK button will be disabled).
In the order's detailed display, CPRS will record the name of the person who removed the flag and the date and time that person removed it.
To unflag an order, use these steps:
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