============================================================================= Run Date: FEB 14, 2014 Designation: DG*5.3*881 Package : DG - REGISTRATION Priority: Mandatory Version : 5.3 SEQ #775 Status: Released Compliance Date: MAR 17, 2014 ============================================================================= Subject: VETERANS HEALTH IDENTIFICATION CARD (VHIC) APPLICATION, VERSION 4.2 Category: - Informational Description: ============ The Veterans Health Identification Card (VHIC) web application version 4.2 provides enhancements and addresses several defects identified within the initial national release of VHIC version 4.1 September 2013. Enhancements: ============= - Allow clinical applications to support positive patient identification with the card - On-screen guidance for improved photo capture to support the end-user when capturing the Veteran image - Improved reliability surrounding the Veteran in-person proofing process - Hover-Over help text providing more specific user guidance for the application screens - Ability to designate the Veteran Branch of Service on the physical card - Addition of the following status reports necessary for supporting local, regional, and VHIC Program operations: 1. Card Status - Card Status Report 2. Card Status - Print Release Status Report 3. Cards Printed Without EDIPI 4. Card Issued Multiple Times - Summary Report 5. Card Issued Multiple Times - Detail Report What to Expect: =============== After national rollout in September 2013, we continued to accumulate the card requests, yet halted production of the cards until this release so that we could address the new version of the card. VHIC 4.2 will be released in mid-February 2014 and start printing the accumulated card requests at that time. Implementation: =============== The VHIC 4.2 is a centrally managed web-based application and will be implemented as a one-time rollout by the VHIC Technical team (Insignia). No software will be installed at the facilities. Implementation Date: ==================== February 11, 2014 Implementation Files: ===================== None Routine Information: ==================== No routines included. Documentation: ============== The following documentation is available with the release of VHIC 4.2. on the ANONYMOUS.SOFTWARE directory: VHIC 4.2 User Guide VHIC 4.2 Release Notes The preferred method is to FTP the files from: Download.vista.domain.ext This transmits files from the first available FTP server. Sites may also elect to retrieve documentation directly from a specific server as follows: Albany ftp.fo-albany.domain.ext Hines ftp.fo-hines.domain.ext Salt Lake City ftp.fo-slc.domain.ext Also, the VHIC User Guide and Release Notes can be found in both PDF and Word formats on the web at the following address: http://www.domain.ext/vdl/application.asp?appid=140 Please refer to the VHIC 4.2 User Guide and VHIC 4.2 Release Notes for more information. The VHIC User Guide can be found in both PDF and Word formats on the web at the following address: http://www.domain.ext/vdl/application.asp?appid=140 How to scan VHIC Barcode: ========================= Turn on the barcode reader and aim it at the center of the barcode ensuring the entire length of the barcode is within the lighted area. Wait for the reader to pick up the data. Many readers will also emit an audible beep. If necessary, vary the distance and angle between the reader and the barcode until the entire length of the barcode is illuminated. The images of successful and failed scan are provided in the Appendix H of the VHIC User Guide. Mandate: ======== None Associated Remedy Tickets: ========================== #903802 Problem: ======== When a VHIC Associate processed a card request for a Veteran, VHIC may retrieve incorrect information from the Enrollment system by using an inactive correlated identifier found in the Master Veteran Index (MVI). Solution: ========= When VHIC gets correlated identifiers from MVI, only active (A) records are included in the response. Including the passive identifiers affects picking the right correlation data out of MVI, affecting address verification through ESR. #903985 Problem: ======== After national rollout in September 2013, the card requests were accumulated, yet halted production of the cards until this release. The card request file was not sent to the Print Vendor. Solution: ========= The VHIC card request file will be sent to the Print Vendor after VHIC 4.2 release. #924560 Problem: ======== The totals reported under VHIC reports are not accurate. Solution: ========= Report performance improved and report content/layout updated per Business requirements to include additional information. #930579 Problem: ======== Report information is not accurate. Solution: ========= Report performance improved and report content/layout updated per Business requirements to include additional information. #931627 Problem: ======== When the user selects a single facility or the whole VISN for card request, the site links will not open. Solution: ========= Report performance improved and report content/layout updated per Business requirements to include additional information. #936582 Problem: ======== The user reports getting an error stating the Veteran is not eligible for a VIC. Solution: ========= When VHIC gets correlated identifiers from MVI, only active (A) records are included in the response. Including the passive identifiers affects picking the right correlation data out of MVI, affecting eligibility verification through ESR. #944333 Problem: ======== The standard bard code applications for phones are able to pull the full social security number off of the veteran ID cards. Solution: ========= The SSN is removed from the barcode. Associated NSR(s): ================== N/A Reporting Problems: =================== Problems associated with VHIC application should be reported via Remedy or contact the National Help Desk (NHD) 1-888-596-4357 for assistance. Routine Information: ==================== No routines included. ============================================================================= User Information: Entered By : ZEIGLER,EDWARD L Date Entered : FEB 11, 2014 Completed By: ALDERMAN,MATT S Date Completed: FEB 11, 2014 Released By : ANDREASSEN,LARRY Date Released : FEB 14, 2014 ============================================================================= Packman Mail Message: ===================== No routines included