============================================================================= Run Date: FEB 09, 2015 Designation: DG*5.3*913 Package : DG - REGISTRATION Priority: Mandatory Version : 5.3 SEQ #791 Status: Released Compliance Date: MAR 12, 2015 ============================================================================= Subject: VETERANS HEALTH IDENTIFICATION CARD (VHIC) APPLICATION, VERSION 4.4 Category: - Informational Description: ============ The Veterans Health Identification Card (VHIC) web application version 4.4 provides several upgrades and enhancements within the national release of VHIC. Enhancements: ============= - On Hold Card Requests o If Enrollment Services and/or Identity Proofing are unavailable, VHIC will allow the card request process to continue. o Partially completed requests will be placed on Hold, allowing a clerk to continue the process later. o The partially complete card request that was placed on "hold" shall be retrievable to users authorized to create a VHIC card request (VHIC Associate, VHIC Supervisor, and VHIC Administrator). o Veterans with Eligibility status of Pending or Unverified will be able to complete a card request. The system will place the request on hold. When the Veteran's status becomes Eligible, the request will be processed automatically. o Users can also place requests on hold at their discretion to be continued later. - Address Handling Improvements o Users will now be able to select to have a card mailed to the following: Veteran Address as recorded in Enrollment Services Veteran Address as recorded in the Master Veteran Index Mailing address of the Requesting VA Facility o If a Bad Address Indicator flag is set in Enrollment Services, only the requesting Facility address will be selectable. - Image Upload o Users will be able to upload an image or reuse the existing image in the VHIC database (as long as it is less than 9 years old). Implementation: =============== The VHIC 4.4 is a centrally managed web-based application and will be implemented as a one-time rollout by the VHIC Technical team (Insignia). No software will be installed at the facilities. Implementation Date: ==================== February 7, 2015 Implementation Files: ===================== None Routine Information: ==================== No routines included. Documentation: ============== The following documentation is available with the release of VHIC 4.4. on the ANONYMOUS.SOFTWARE directory: VHIC 4.4 User Guide VHIC 4.4 Release Notes The preferred method is to FTP the files from: Download.vista.domain.ext This transmits files from the first available FTP server. Sites may also elect to retrieve documentation directly from a specific server as follows: Albany ftp.domain.ext Hines ftp.domain.ext Salt Lake City ftp.domain.ext Also, the VHIC User Guide and Release Notes can be found in both PDF and Word formats on the web at the following address: http://www.domain.ext/vdl/application.asp?appid=140 Please refer to the VHIC 4.4 User Guide and VHIC 4.4 Release Notes for more information. Mandate: ======== None Associated Remedy Tickets: ========================== N/A Associated NSR(s): ================== N/A Reporting Problems: =================== Problems associated with VHIC application should be reported via Remedy or contact the National Help Desk (NHD) 1-888-596-4357 for assistance. Routine Information: ==================== No routines included. ============================================================================= User Information: Entered By : Date Entered : JAN 21, 2015 Completed By: Date Completed: JAN 29, 2015 Released By : Date Released : FEB 09, 2015 ============================================================================= Packman Mail Message: ===================== No routines included