============================================================================= Run Date: JAN 31, 2018 Designation: GMRC*3*97 Package : GMRC - CONSULT/REQUEST TRACKING Priority: Mandatory Version : 3 SEQ #80 Status: Released Compliance Date: MAR 03, 2018 ============================================================================= Subject: CONSULT TOOLBOX INFORMATIONAL PATCH GUI ENHAENHANCEMENTS Category: - Informational Description: ============ ************************************************************************** This is an informational patch explaining changes in Consult Toolbox. NOTE: This patch is loaded on individual PC workstations via SCCM software update push from local/regional OIT. There is nothing that local sites can or need to do besides communicate Changes to the clinical users. No code changes were made to the Consult application to accommodate these enhancements. ************************************************************************** This software was created by the Atlanta VA Medical Center in response to a need to manage the process of consult management. During the life of a consult, there are prescribed steps of actions to be taken, and there is a need to be able track these steps at an individual patient level. Additionally, there is a need to be able to understand the overall status of consult management at a macro level, and identify specific services needing attention or resources. Without opening and reading a patient medical record, it is difficult to identify which patients have had which scheduling steps completed. This software does several things. First, it makes it very easy for staff to document actions completed quickly and consistently. Second, it uses consistent verbiage to document these steps. Third, it eliminates the need to take a second action or make a separate entry to track scheduling steps. Fourth, this consistent verbiage allows software analysis of records without needing to have software changes to VistA or CPRS. A separate process using corporate data warehouse queries and reports allows creation of views showing such things as patients who have not had first call, second call, scheduling letter sent or how much time has passed between these events. Together, these allow tracking and managing consults without the need to keep a separate list or other workflow to know which consults need attention. Additional Information: -------------------- The software installs in the PC at the Windows level, and resides in the system tray. It watches keyboard and mouse activity, and comes to life when certain conditions occur. The first is it only activates when the currently active windows title "Receive Consult", "Add Comment to Consult" or "Discontinue Consult." Otherwise it does nothing. The second is when the user initiates a trigger event when either of these windows have the focus, then depending on the open window a menu appears for the user to select the appropriate action, then the software inserts the appropriate text into the comment box. The defined trigger is a right mouse click in the supported CPRS consult actions. ************************************************************************** Version 1.7.01 adds the following features: - Add functionality to support an application server. - Remove the words "(Portland Pilot)" from Triage option on settings. - Change wording on failure to connect to CMS to "Health and Human Services database is not currently available, unable to perform lookup." when trying to do a lookup on NPI. - Allow Comment on community care approval. - Fix wording/label error on Clinical Triage screen. - Add the ability for a provider to receive a consult with the established patient designation. - Remove LPN from clinical users dialog box. - Fix pre-existing bug. If user enters a specialty in the "Other" field, then it is sent to the comment. This change includes assuring that if a specialty (category of care) is selected then "Other" is blank, and conversely, if an entry is made into the "other" field, then the category of care automatically switches to "other". - Fix pre-existing lack of automation Tab MSA Contacts. - Add functionality to designate whether the referral is under "choice which requires a 10-0386" or a "sharing agreement." - Add functionality to record the date and time the DOD facility was contracted request care. - Add functionality to view the initial 54 Standardized Episodes of Care (SEOCs) and insert SEOC text into the consult comments. - Add functionality to access SEOC SharePoint site. - Add functionality to "Launch" downstream referral process ************************************************************************** INSTALLATION INSTRUCTIONS: New Service Requests (NSRs): -------------------- N/A Defect Tracking System Ticket(s) & Overview:: -------------------- N/A Test Sites: -------------------- Anchorage, Alaska Salisbury, North Carolina Software and Documentation Retrieval Instructions: ---------------------------------------------------- Software is being released via SCCM package to ESE. User Guide will be placed on the following anonymous directories: Hines: domain.ext Salt Lake City: domain.ext Documentation can also be found on the VA Software Documentation Library at: http://www4.domain.ext/vdl/ Title File Name FTP Mode ----------------------------------------------------------------------- Consult Toolbox User Guide consult_toolbox_1_0_um.pdf Binary Consult Toolbox User Guide consult_toolbox_1_0_um.docx Binary Deployment, Installation, Back-Out, and Rollback Guide consult_toolbox_1_0_p97_ig.pdf Binary Deployment, Installation, Back-Out, and Rollback Guide consult_toolbox_1_0_p97_ig.docx Binary Patch Installation -------------------- Installation of this Windows feature update via a SCCM software push to PCs via a Local/ Regional process. Routine Information: ==================== No routines included. Routine Information: ==================== No routines included. ============================================================================= User Information: Entered By : Date Entered : DEC 12, 2017 Completed By: Date Completed: JAN 31, 2018 Released By : Date Released : JAN 31, 2018 ============================================================================= Packman Mail Message: ===================== No routines included