============================================================================= Run Date: JUL 06, 2018 Designation: GMRC*3*100 Package : GMRC - CONSULT/REQUEST TRACKING Priority: Mandatory Version : 3 SEQ #86 Status: Released Compliance Date: AUG 06, 2018 ============================================================================= Subject: CONSULT TOOLBOX INFORMATIONAL PATCH GUI ENHANCEMENTS Category: - Informational Description: ============ ************************************************************************** This is an informational patch explaining changes in Consult Toolbox. NOTE: This patch is loaded on individual PC workstations via SCCM software update push from local/regional OIT. There is nothing that local sites can or need to do besides communicate Changes to the clinical users. No code changes were made to the Consult application to accommodate these enhancements. ************************************************************************** This software was created by the Atlanta VA Medical Center in response to a need to manage the process of consult management. During the life of a consult, there are prescribed steps of actions to be taken, and there is a need to be able track these steps at an individual patient level. Additionally, there is a need to be able to understand the overall status of consult management at a macro level, and identify specific services needing attention or resources. Without opening and reading a patient medical record, it is difficult to identify which patients have had which scheduling steps completed. This software does several things. First, it makes it very easy for staff to document actions completed quickly and consistently. Second, it uses consistent verbiage to document these steps. Third, it eliminates the need to take a second action or make a separate entry to track scheduling steps. Fourth, this consistent verbiage allows software analysis of records without needing to have software changes to VistA or CPRS. A separate process using corporate data warehouse queries and reports allows creation of views showing such things as patients who have not had first call, second call, scheduling letter sent or how much time has passed between these events. Together, these allow tracking and managing consults without the need to keep a separate list or other workflow to know which consults need attention. Additional Information: -------------------- The software installs in the PC at the Windows level, and resides in the system tray. It watches keyboard and mouse activity, and comes to life when certain conditions occur. The first is it only activates when the currently active windows title "Receive Consult", "Add Comment to Consult" or "Discontinue Consult." Otherwise it does nothing. The second is when the user initiates a trigger event when either of these windows have the focus, then depending on the open window a menu appears for the user to select the appropriate action, then the software inserts the appropriate text into the comment box. The defined trigger is a right mouse click in the supported CPRS consult actions. ************************************************************************** Version 1.8.01 adds the following features: - Add New control to the Receive Consult Panel "If no appt. slot is available within 30 days: Forward to Community Care Office" - Add ability to select Category of Care from a drop-down on Community Care Panel, Tab 3 - Add ability to filter SEOCs based on Category of Care drop-down on Community Care Panel, Tab 3 - Add ability to view and select "Scheduled using traditional Non-VA Care" on Community Care Comments panel, Tab 5 - Rename the EWL-VCL-Choice tab to Community Care Eligibility - Change "Opt-in/Opt-out for Choice" to "Opt-in/Opt-out for Community Care" on the Community Care Eligibility tab - Change Opt-in control selections and as requested - Move "Veteran declined/refused" options from Scheduler Options tab 2 to tab 1 - Add "Provider was contacted for Alternate Plan of Care" check box to Community Care Comments panel, Tab 2 - Remove the phrase "(Veteran present VC Viewer)" from the CC MSA Elig. Verification tab - Add the ability to track and document a provider's preference on how they would like to receive their referral package - Add the ability to automatically populate the Veteran's contact time of day preference when it has been previously indicated - Add the ability to minimze the Consult Toolbox window - Add the ability to distinguish entries between in-house & Local Office of Community Care usage on tab 1 of the Scheduler panel ************************************************************************** INSTALLATION INSTRUCTIONS: New Service Requests (NSRs): -------------------- N/A Defect Tracking System Ticket(s) & Overview:: -------------------- N/A Test Sites: -------------------- Anchorage, Alaska Salisbury, North Carolina Software and Documentation Retrieval Instructions: ---------------------------------------------------- Software is being released via SCCM package to ESE. User Guide will be placed on the following anonymous directories: Hines: domain.ext Salt Lake City: domain.ext Documentation can also be found on the VA Software Documentation Library at: http://www4.domain.ext/vdl/ Title File Name FTP Mode ----------------------------------------------------------------------- Consult Toolbox User Guide consult_toolbox_1_0_um.pdf Binary Consult Toolbox User Guide consult_toolbox_1_0_um.docx Binary Deployment, Installation, Back-Out, and Rollback Guide consult_toolbox_1_0_p100_ig.pdf Binary Deployment, Installation, Back-Out, and Rollback Guide consult_toolbox_1_0_p100_ig.docx Binary Patch Installation -------------------- Installation of this Windows feature update via a SCCM software push to PCs via a Local/ Regional process. Routine Information: ==================== No routines included. ============================================================================= User Information: Entered By : Date Entered : MAR 07, 2018 Completed By: Date Completed: JUL 05, 2018 Released By : Date Released : JUL 06, 2018 ============================================================================= Packman Mail Message: ===================== No routines included