============================================================================= Run Date: DEC 18, 2018 Designation: GMRC*3*109 Package : GMRC - CONSULT/REQUEST TRACKING Priority: Mandatory Version : 3 SEQ #96 Status: Released Compliance Date: JAN 18, 2019 ============================================================================= Subject: CONSULT TOOLBOX INFORMATIONAL PATCH GUI ENHANCEMENTS Category: - Informational Description: ============ ************************************************************************** This is an informational patch explaining changes in Consult Toolbox. NOTE: This patch is loaded on individual PC workstations via SCCM software update push from local/regional OIT. There is nothing that local sites can or need to do besides communicate Changes to the clinical users. No code changes were made to the Consult application to accommodate these enhancements. ************************************************************************** This software was created by the Atlanta VA Medical Center in response to a need to manage the process of consult management. During the life of a consult, there are prescribed steps of actions to be taken, and there is a need to be able track these steps at an individual patient level. Additionally, there is a need to be able to understand the overall status of consult management at a macro level, and identify specific services needing attention or resources. Without opening and reading a patient medical record, it is difficult to identify which patients have had which scheduling steps completed. This software does several things. First, it makes it very easy for staff to document actions completed quickly and consistently. Second, it uses consistent verbiage to document these steps. Third, it eliminates the need to take a second action or make a separate entry to track scheduling steps. Fourth, this consistent verbiage allows software analysis of records without needing to have software changes to VistA or CPRS. A separate process using corporate data warehouse queries and reports allows creation of views showing such things as patients who have not had first call, second call, scheduling letter sent or how much time has passed between these events. Together, these allow tracking and managing consults without the need to keep a separate list or other workflow to know which consults need attention. Additional Information: -------------------- The software installs in the PC at the Windows level, and resides in the system tray. It watches keyboard and mouse activity, and comes to life when certain conditions occur. The first is it only activates when the currently active windows title "Receive Consult", "Add Comment to Consult" or "Discontinue Consult." Otherwise it does nothing. The second is when the user initiates a trigger event when either of these windows have the focus, then depending on the open window a menu appears for the user to select the appropriate action, then the software inserts the appropriate text into the comment box. The defined trigger is a right mouse click in the supported CPRS consult actions. ************************************************************************** Version 1.9.02 adds the following features: - Add the ability to connect to the SEOC Database - Add the ability to retreive patient CAN Scores - Add ability to filter SEOCs based on Category of Care drop-down on Community Care Panel, Tab 3 - Add ability to view a SEOC before inserting it into the Consult Comments - Add the ability to minimize the Toolbox - Add the ability to select Outpatient Surgery from the complex conditions or services in the administrative screening tool - Add the ability to view the total time spent completing the clinical triage tool - Add the ability to view the total time spent completing the administrative screening tool - Add the ability to annotate if an appointment is time sensitive - Add the ability to select Direct Scheduling from the drop down list of basic services in the administrative screening tool - Add the ability to document and recall a providers preference on how they would like to receive their referral package (i.e. virtu pro, fax, mail) - Add the ability to select that the Provider was contacted for Alternate Plan of Care - Add the ability to automatically populate the category of care based on the title of the consult - Add the ability to distinguish entries between in-house and Local Office of Community Care usage - Add the ability to select a box stating that if there is no appt within 30 days the Veteran may be sent out for Community Care - Add the ability to search for a provider in the consult toolbox through a provider locator URL - Change the title Category of Care to Service Line and the title Specialty to Category of Care - Change Service Type title changed to Type of Service - Relocate the Select CC Program drop down from the CC Consult Review tab to the Authorization tab above the Community Care Manager check box - Rename the Service/Care Requested free text box to Procedure - Remove Initiate CPP Referral and Initiate HSRM Referral check boxes - Add the ability to select a check box that allows me to document that the consult information is complete and ready ************************************************************************** INSTALLATION INSTRUCTIONS: New Service Requests (NSRs): -------------------- N/A Defect Tracking System Ticket(s) & Overview:: -------------------- N/A Test Sites: -------------------- Anchorage, Alaska Salisbury, North Carolina Software and Documentation Retrieval Instructions: ---------------------------------------------------- Software is being released via SCCM package to ESE. User Guide will be placed on the following anonymous directories: Hines: domain.ext Salt Lake City: domain.ext Documentation can also be found on the VA Software Documentation Library at: http://www.domain.ext/vdl/ Title File Name FTP Mode ----------------------------------------------------------------------- Consult Toolbox User Guide consult_toolbox_1_0_um.pdf Binary Consult Toolbox User Guide consult_toolbox_1_0_um.docx Binary Deployment, Installation, Back-Out, and Rollback Guide consult_toolbox_1_0_p109_ig.pdf Binary Deployment, Installation, Back-Out, and Rollback Guide consult_toolbox_1_0_p109_ig.docx Binary Patch Installation -------------------- Installation of this Windows feature update via a SCCM software push to PCs via a Local/ Regional process. Routine Information: ==================== No routines included. ============================================================================= User Information: Entered By : Date Entered : JUL 10, 2018 Completed By: Date Completed: DEC 18, 2018 Released By : Date Released : DEC 18, 2018 ============================================================================= Packman Mail Message: ===================== No routines included