============================================================================= Run Date: MAR 14, 2025 Designation: ISI*1.1*111 Package : ISI - ISI IMAGING Priority: Mandatory Version : 1.1 SEQ #2 Status: Released Compliance Date: APR 14, 2025 ============================================================================= Associated patches: (v)ISI*1.1*110 <<= must be installed BEFORE `ISI*1.1*111' Subject: CLIENT FIX FOR VIEWING REMOTE RADIOLOGY REPORTS Category: - Informational - Other Description: ============ **Please note that there is no KIDS package for ISI*1.1*111. The only changes being released are in the ISI Rad executable file.** During the operation of ISI Rad at radiology reading locations, radiologists experienced a "Call to get patient report failed" message when attempting to view remote radiology reports or requisitions in the ISI Rad application. The update introduces a client-side software update. There is no KIDS package for ISI*1.1*111. Defects ------- INC31445809-ISI Rad failing to retrieve remote reports Radiology staff from Charleston and Columbia reported a software issue where attempts to retrieve remote reports displayed an informational message indicating, "Call to get patient report failed". Users could access patient images but not reports without logging out and back in. Patch Components: ----------------- Files & Fields Associated: File Name (Number) Field Name (Number) New/Modified/Deleted ------------------ ------------------- -------------------- N/A N/A N/A Forms Associated: Form Name File # New/Modified/Deleted --------------------------------------------------------- N/A N/A N/A Mail Groups Associated: Mail Group Name New/Modified/Deleted --------------- -------------------- N/A N/A Options Associated: Option Name Type New/Modified/Deleted ----------- ---- -------------------- N/A N/A N/A Protocols Associated: Protocol Name New/Modified/Deleted ------------- -------------------- N/A N/A Security Keys Associated: Security Key Name ----------------- N/A Templates Associated: Template Name Type File Name (Number) New/Modified/Deleted ------------- ---- ------------------ -------------------- N/A N/A N/A N/A Remote Procedures Associated: Remote Procedure Name New/Modified/Deleted --------------------- -------------------- N/A N/A Parameter Definitions Associated: Parameter Name: Modified/Deleted --------------- ---------------- N/A N/A Additional Information: N/A New Service Requests (NSRs): ---------------------------- N/A Patient Safety Issues (PSIs): ----------------------------- N/A Defect Tracking System Ticket(s) & Overview: -------------------------------------------- INC31445809-ISI Rad failing to retrieve remote reports. Radiology staff from Charleston and Columbia reported a software issue where attempts to retrieve remote reports displayed an informational message indicating "Call to get patient report failed". Users could access patient images but not reports without logging out and back in. Problem: -------- The ISI Rad Client was not properly formatting the call to the VIX for retrieving remote reports. Resolution: ----------- Updated the client to properly format the call to the VIX for remote reports. Test Sites: ----------- Ralph H. Johnson VA Medical Center,Charleston, SC Birmingham VA Medical Center, Birmingham, AL SNOW Change Order # ------------------- Charleston, SC -CHG0569750 Birmingham, AL -CHG0568865 Software and Documentation Retrieval Instructions: -------------------------------------------------- The software for this patch is being released as a client installer. The installer is available VA download site at the following location: https://download.vista.domain.ext/index.html/SOFTWARE File Title File Name Format ------------------------------------------------------------------- ISI Rad MSI Application ISI1_1P111_ISI_RAD_INSTALL.MSI Binary Documentation describing the updated functionality included in this release. Documentation can be obtained at https://download.vista.domain.ext/index.html/SOFTWARE Documentation Title Document File Name ------------------- ------------------ Patch Description for ISI*1.1*111 ISI1_1P111_PATCH_DESCRIPTION.PDF Deployment, Installation, Back-Out, ISI1_1P111_DIBRG.PDF and Rollback Guide for ISI*1.1*111 ISI Rad MSI Installation Guide ISI1_1P111_RAD_MSI_ INSTALLATION_GUIDE.PDF Patch Installation: Pre/Post Installation Overview: ------------------------------- There is no KIDS file to install with this patch. Supported Client Versions ------------------------- When ISI*1.1*111 is released, the list of supported versions of ISI Rad will change: Client Versions Supported: 1.1.1.256 ISI*1.1*111 1.1.1.228 ISI*1.1*110 Pre-Installation Instructions: ------------------------------ N/A Installation Instructions: -------------------------- For instructions on application installation, see document: ISI1_1P111_RAD_MSI_INSTALLATION.GUIDE.PDF Post-Installation Instructions: ------------------------------- N/A Back-Out Plan: -------------- For information about back out steps, see document ISI1_1P111_DIBRG.PDF Uninstalling the Application ---------------------------- If it is necessary to uninstall the ISI*1.1*111 ISI client, use the Uninstall option from Programs and Features within Windows Control Panel to uninstall the ISI Rad application. Then, install the previous version of ISI Rad version 1.1.1.228, which was included in ISI*1.1*110. Routine Information: ==================== No routines included. ============================================================================= User Information: Entered By : Date Entered : FEB 08, 2024 Completed By: Date Completed: MAR 14, 2025 Released By : Date Released : MAR 14, 2025 ============================================================================= Packman Mail Message: ===================== No routines included