$TXT Created by MNTVBB.DOMAIN.EXT (KIDS) on Tuesday, 12/21/21 at 11:31 ============================================================================= Run Date: APR 12, 2022 Designation: PRCA*4.5*343 Package : PRCA - ACCOUNTS RECEIVABLE Priority: Mandatory Version : 4.5 SEQ #342 Status: Released Compliance Date: APR 27, 2022 ============================================================================= Associated patches: (v)PRCA*4.5*350<<= must be installed BEFORE `PRCA*4.5*343' Subject: COMMUNITY CARE;DEBT REFERRAL;CS BATCH RUN ISSUES;RECALL BILL REJECT Category: - Routine Description: ============ Accounts Receivable patch, PRCA*4.5*343, will address the following 7 issues: 1. Change the fields and number of days used in the debt referral calculations for Debt Management Center (DMC), Treasury Cross-Servicing Program (TCSP), and Treasury Offset Program (TOP) to ensure the debt timeline is compliant with Veterans Health Administration (VHA) Policy and Statues. 2. Control the resending of recurrent rejected cross-service transactions to Treasury. 3. Weekly cross-service batch run is resending re-established bills to Treasury. 4. Control the rejection of a Vista bill recall transaction to Treasury to not reset the date sent to Treasury, if the bill is not in an active status. 5. Correct the telephone number format appearing on profile views. 6. The entry of all zeroes for telephone number is sending all zeroes to cross-service and rejecting. 7. Ensure re-established bills are sent if there is also an active Refer Return transaction on bill. Patch Components: ----------------- Files & Fields Associated: File Name (Number) Field Name (Number) New/Modified/Deleted ------------------ ------------------- -------------------- N/A Forms Associated: Form Name File # New/Modified/Deleted --------- ------ -------------------- N/A Mail Groups Associated: Mail Group Name New/Modified/Deleted --------------- -------------------- N/A Options Associated: Option Name Type New/Modified/Deleted ----------- ---- -------------------- N/A Protocols Associated: Protocol Name New/Modified/Deleted ------------- -------------------- N/A Security Keys Associated: Security Key Name ----------------- N/A Templates Associated: Template Name Type File Name (Number) New/Modified/Deleted ------------- ---- ------------------ -------------------- N/A Additional Information: N/A New Service Requests (NSRs): -------------------------- N/A Patient Safety Issues (PSIs): ----------------------------- N/A Defect Tracking System Ticket(s) & Overview: -------------------------------------------- 1. INC01469672 - Debt referral calculation is non-compliant with VHA Policy / Statutes Problem: -------- The DMC debt referral calculation is currently looking for bills with the LETTER3 (#63) field of the ACCOUNTS RECEIVABLE (#430) file that is 30 or more days ago. The calculation should be looking for bills with the LETTER1 (#61) field of the ACCOUNTS RECEIVABLE (#430) file that is 91 or more days ago. The TCSP debt referral calculation is currently looking for bills with the DATE ACCOUNT ACTIVATED (#60) field of the ACCOUNTS RECEIVABLE (#430) file that is 150 or more days ago. The calculation should be looking for bills with the LETTER1 (#61) field of the ACCOUNTS RECEIVABLE (#430) file that is 151 or more days ago. The TOP debt referral calculation is currently looking for bills with the DATE ACCOUNT ACTIVATED (#60) field of the ACCOUNTS RECEIVABLE (#430) file that is 121 or more days ago. The calculation should be looking for bills with the LETTER1 (#61) field of the ACCOUNTS RECEIVABLE (#430) file that is 151 or more days ago. Resolution: ----------- Routine RCDMC90 has been modified to look for bills with the LETTER1 (#61) field of the ACCOUNTS RECEIVABLE (#430) file that is 91 or more days ago. Routines RCTCSPD and RCTCSPD0 have been modified to look for bills with the LETTER1 (#61) field of the ACCOUNTS RECEIVABLE (#430) file that is 151 or more days ago. Routine RCTOPD has been modified to look for bills with the LETTER1 (#61) field of the ACCOUNTS RECEIVABLE (#430) file that is 151 or more days ago. 2. INC04682623 - Cross-servicing reject - bill transaction less than $25 keeps rejecting at Treasury Problem: -------- There are 4 rejected transaction types returned from Treasury that set set a flag in node 19 of the ACCOUNTS RECEIVABLE (#430) file. Each of the flag settings will force a like transaction to be resent to Treasury each batch run, regardless of the status of the bill (no longer cross-serviced bill, status not 'active' or bill balance under $25). This is resending bills in a continuous rejection cycle between Vista and Treasury for these transaction types: 1 - Debt Record Update 2 - Debtor Record Update 2A - Individual Debtor Record Update 2C - Debtor Contact Information Update Resolution: ----------- Routine RCTCSPD has been modified to check the status of the bill to be 'active' cross-service status and balance not less than $25 before resending any of these 4 rejected transaction types. Also, moved $$NAME & $$TAXID code from RCTCSPD which had exceeded the SACC maximum size. $$NAME code was moved to RCTCSP7. 3. INC05169838 - Weekly cross-service batch run is sending re-established bills to Treasury Duplicate: INC08334869 - VISTA auto-referring bills #NMA Problem: -------- The weekly cross-service batch run is resending bills that have been re-established. A re-established bill is never to be sent back to Treasury. Resolution: ----------- Routine RCTCSPD has been modified to not send a re-established bill to Treasury by examining the bill transactions in AR TRANSACTION (#433) file for a Re-establish type transaction, and if defined, not send the bill transactions to Treasury. 4. INC05349106 - Cross-servicing reject - resetting CS date sent when status is not active on bill Problem: -------- The served message handler for Vista bill recall transactions will reset DATE BILL REFERRED TO TCSP (#151) field in ACCOUNTS RECEIVABLE (#430) file to today's date even if the bill does not have an 'ACTIVE' status. Resolution: ----------- Routine RCTCSJS has modified the reject message handler for bill recall rejects to NOT reset DATE BILL REFERRED TO TCSP (#151) field in ACCOUNTS RECEIVABLE (#430) file when the bill status is not 'ACTIVE'. 5. INC06480556 - Cross-servicing reject when phone number is sent with all zeroes Problem: -------- Patient registration began entering an unknown phone number as all zeroes. A phone number of all zeros would pass the current data check and when sending the debtor's bill to Cross Service, the phone number fails their data validity check. Resolution: ----------- Routine RCTCSP1 has modified the phone number handler to ensure that a phone number, with all zeroes, will be sent as if it was a null phone number. 6. INC05642503 - When using any profile views for debtor or bill the phone is not formatted correctly Problem: -------- When calling any option for a debtor/bill profile view, the veteran's phone number is displayed without the typical formatting: 1112223333. Resolution: ----------- Routine PRCAAPR1 has modified the phone number formatting to appear in the correct format: 111-222-3333. 7. INC09022609 - Ensure re-established bills are sent to Treasury if there is also a valid Refer Return transaction Problem: -------- Currently a re-established bill is always sent regardless of an existing Refer Return transaction or not. Resolution: ----------- Routine RCTCSPD has modified the TCSP weekly batch run to send a re-established bill, if a Refer Return transaction exists and has not been subsequently cancelled. TEST SITES: ----------- Charles George VAMC (Asheville, NC) VA Western New York HCS Software and Documentation Retrieval Instructions: -------------------------------------------------- N/A Patch Installation: Pre/Post Installation Overview: ------------------------------- This patch may be installed with users on the system although it is recommended it be queued to run after normal business hours to minimize potential disruption to users. This patch will take about 5 minutes to install. Pre-Installation Instructions: ------------------------------ N/A Installation Instructions: -------------------------- 1. Select the INSTALL/CHECK MESSAGE PackMan option to load the build. 2. From the Kernel Installation & Distribution System menu [XPD MAIN], select the Installation menu. From this menu, A. Select the Verify Checksums in Transport Global option to confirm the integrity of the routines that are in the transport global. When prompted for the INSTALL NAME enter the patch or build name PRCA*4.5*343. B. Backup a Transport Global - This option will create a backup message of any routines or the entire build exported with this patch. When prompted for the following, enter "R" for Routines or "B" for Build. Select one of the following: B Build (including Routines) R Routines Only Enter response: Routine C. You may also elect to use the following options: i. Print Transport Global - This option will allow you to view the components of the KIDS build. ii. Compare Transport Global to Current System - This option will allow you to view all changes that will be made when this patch is installed. It compares all of the components of this patch, such as routines, DDs, templates, etc. D. Select the Install Package(s) option and choose the patch to install. i. When prompted 'Want KIDS to INHIBIT LOGONs during the install? NO//',answer NO ii. When prompted 'Want to DISABLE Scheduled Options, Menu Options, and Protocols? YES//', answer YES a. When prompted 'Enter options you wish to mark as 'Out Of Order':', select the following option: Menu Text Option Name --------- ----------- Full Account Profile [PRCAY FULL ACCOUNT PROFILE] Profile of Accounts Receivable [PRCAC PROFILE] Brief Account Profile [PRCAY ACCOUNT PROFILE] TCSP Flag Control [RCDP TCSP FLAG CONTROL] b. When prompted 'Enter protocols you wish to mark as 'Out Of Order':', press the Enter key. c. When prompted 'Delay Install (Minutes): (0 - 60): 0//', answer 0. Post-Installation Instructions: ------------------------------- N/A Back-Out Plan: -------------- Prior to installing the updated KIDS package, the installer should have saved a backup of the routines in a mail message using the Backup a Transport Global [XPD BACKUP] menu option. The message containing the backed-up routines can be loaded with the "Xtract PackMan" function at the Message Action prompt. The PackMan function INSTALL/CHECK MESSAGE is then used to install the backed-up routines onto the VistA system. Routine Information: ==================== The second line of each of these routines now looks like: ;;4.5;Accounts Receivable;**[Patch List]**;Mar 20, 1995;Build 59 The checksums below are new checksums, and can be checked with CHECK1^XTSUMBLD. Routine Name: PRCAAPR1 Before: B50745979 After: B53662754 **34,45,108,143,141,206,192, 218,276,275,284,303,301,315, 350,343** Routine Name: RCDMC90 Before: B63494730 After: B65514087 **45,108,133,121,163,190,192, 236,237,229,253,338,343** Routine Name: RCDPCSA Before: B35235614 After: B40899022 **325,336,343** Routine Name: RCTCSJS Before:B210400195 After: B33274656 **301,323,336,343** Routine Name: RCTCSJS0 Before: n/a After:B107125585 **343** Routine Name: RCTCSP1 Before:B180726481 After:B185918444 **301,331,315,339,341,336,350,343** Routine Name: RCTCSP7 Before: B6178603 After: B8634030 **327,315,336,350,343** Routine Name: RCTCSPD Before:B186732025 After:B185042598 **301,327,315,336,338,351,350,343** Routine Name: RCTCSPD0 Before: B50618939 After: B52978350 **327,337,350,343** Routine Name: RCTOPD Before: B79395575 After: B82212696 **141,187,224,236,229,301,315, 337,338,343** Routine list of preceding patches: 350 ============================================================================= User Information: Entered By : Date Entered : AUG 27, 2018 Completed By: Date Completed: APR 12, 2022 Released By : Date Released : APR 12, 2022 ============================================================================= Packman Mail Message: ===================== $END TXT