============================================================================= Run Date: JUN 24, 2019 Designation: SD*5.3*729 Package : SD - SCHEDULING Priority: Mandatory Version : 5.3 SEQ #582 Status: Released Compliance Date: JUL 25, 2019 ============================================================================= Subject: INFORMATIONAL PATCH Category: - Informational Description: ============ Subject: Unschedule Daily Recall Reminder, SDRR CLEAN-UP, Task Job Category: INFORMATIONAL Description: =========== The Office of Veterans Access to Care is requesting that all VistA instances discontinue running the daily SDRR CLEAN-UP job. Sites are prepared for the unscheduling/disabling of this job starting on June 24, 2019. Please note that some VistA instances may already have the job unscheduled. Please ensure all VistA instances have discontinued running SDRR CLEAN-UP by July 23, 2019. Patch Components ================ Files & Fields Associated: File Name (#) Field Name (#) New/Modified/Deleted ------------- --------------------------- -------------------- n/a Forms Associated: Form Name File # New/Modified/Deleted --------- ------ -------------------- n/a Mail Groups Associated: Mail Group Name New/Modified/Deleted --------------- -------------------- n/a Options Associated: Option Name Type New/Modified/Deleted ----------- ---- -------------------- n/a Protocols Associated: Protocol Name New/Modified/Deleted ------------- -------------------- n/a Security Keys Associated: Security Key Name ----------------- n/a Templates Associated: Template Name Type File Name (#) New/Modified/Deleted ------------- ---- ------------------ -------------------- n/a Additional Information: New Service Requests (NSRs): ----------------------------- Patient Safety Issues (PSIs): ------------------------------ Defect Tracking Ticket(s) & Overviews: ----------------------------- Problem: ------- It has been identified that SDRR CLEAN-UP job could potentially close a Recall Reminder that should not be closed without review. This could potentially cause a patient to be lost to follow up care. Facilities are actively changing their workflow to manually close/manage active Recalls instead of relying on the SDRR CLEAN-UP job. This is a formal campaign at the national level through the Office of Veteran Access to Care (OVAC), and sites have been actively engaged to prepare for this workflow change. Resolution: ---------- Unschedule the SDRR CLEAN-UP job and do not reschedule it. Sites/National Office can monitor the successful Unscheduling at each site through a report on the VHA Support Service Center (VSSC) website. The monthly "Auto-Routine" column statistics should be blank after a site has unscheduled the SDRR CLEAN-UP job. This report is open to anyone behind the VA firewall at: https://reports.vssc.domain.ext/reportserver/Pages/reportviewer.aspx?/Acce ss/Recall%20Reminder%20-%20Removal%20Drill%20Down&rs:Command=Render Problem: ------- Instructions are needed for staff who are tasked to unschedule the SDRR CLEAN-UP job. Resolution: ---------- Unscheduling this job uses the existing option Schedule/Unschedule Options [XUTM SCHEDULE] as it is designed to be used. This particular job falls into the Scheduling (SD) namespace, but anyone who can schedule/unschedule tasks with Taskman Management can perform this task. Navigate to Schedule/Unschedule Options [XUTM SCHEDULE]. It is located under the Taskman Management [XUTM MGR] at most sites. Schedule/Unschedule Options [XUTM SCHEDULE] One-time Option Queue [XU OPTION QUEUE] Taskman Management Utilities ... [XUTM UTIL] List Tasks [XUTM INQ] Dequeue Tasks [XUTM DQ] Requeue Tasks [XUTM REQ] Delete Tasks [XUTM DEL] Print Options that are Scheduled to run [XUTM BACKGROUND PRINT] Cleanup Task List [XUTM TL CLEAN] Print Options Recommended for Queueing [XUTM BACKGROUND RECOMMENDED] Select Taskman Management Option: Schedule/Unschedule Options Select OPTION to schedule or reschedule: SDRR 1 SDRR CLEAN-UP Clean Up Clinic Recall Entries 2 SDRR TASK JOB Auto Print for Recall Reminder CHOOSE 1-2: 1 SDRR CLEAN-UP Clean Up Clinic Recall Entries (R) Edit Option Schedule Option Name: SDRR CLEAN-UP Menu Text: Clean Up Clinic Recall Entries TASK ID: 8614125 _________________________________________________________________________ QUEUED TO RUN AT WHAT TIME: JUN 10,2019@23:00 DEVICE FOR QUEUED JOB OUTPUT: QUEUED TO RUN ON VOLUME SET: RESCHEDULING FREQUENCY: 1D TASK PARAMETERS: SPECIAL QUEUEING: _________________________________________________________________________ COMMAND: Press H for help Insert Option Schedule module opens (screen shot above). 1. Ensure you are looking at Option Name: SDRR CLEAN-UP on the first line. ***If you accidently chose SDRR TASK JOB, stop and start over.*** 2. Look at the information already entered. You should see Option Name and Menu Text filled in at the top. If you do not have any information in ANY prompt below the solid line under Menu Text, STOP, and skip to end. You just confirmed that the job is not scheduled at this site, and no future action on your part is needed. 3. If you do see information in the prompts on the screen, use your down arrow to put your curser into the first space of the first prompt that contains information. Type the @ sign (overwrites the first letter of the current information) and Return. 4. Repeat for each prompt that contains information. 5. When you arrive at the last prompt, down arrow one last time to jump to the COMMAND: prompt. Enter S to save and E to exit. 6. Verify that the system took the change. Reopen option Schedule/Unschedule Options [XUTM SCHEDULE] and choose SDRR CLEAN-UP. The information in each prompt should be blank (below). If there is information in any prompt, please repeat steps 2-5. Edit Option Schedule Option Name: SDRR CLEAN-UP Menu Text: Clean Up Clinic Recall Entries TASK ID: 8614125 _________________________________________________________________________ QUEUED TO RUN AT WHAT TIME: DEVICE FOR QUEUED JOB OUTPUT: QUEUED TO RUN ON VOLUME SET: RESCHEDULING FREQUENCY: TASK PARAMETERS: SPECIAL QUEUEING: _________________________________________________________________________ COMMAND: Press H for help Test Sites: N/A ----------- Routine Information: ==================== No routines included. Routine Information: ==================== No routines included. ============================================================================= User Information: Entered By : Date Entered : JUN 13, 2019 Completed By: Date Completed: JUN 24, 2019 Released By : Date Released : JUN 24, 2019 ============================================================================= Packman Mail Message: ===================== No routines included