============================================================================= Run Date: DEC 09, 2020 Designation: SD*5.3*757 Package : SD - SCHEDULING Priority: Mandatory Version : 5.3 SEQ #625 Status: Released Compliance Date: DEC 23, 2020 ============================================================================= Subject: COVID-19 CHANGES FOR VISTA SCHEDULING GUI 1.7.2.1 Category: - Informational Description: ============ This informational patch is associated with VistA Scheduling (VS) Graphical User Interface (GUI)release 1.7.2.1. The corresponding VistA patch is SD*5.3*756. The GUI build cannot be installed until the VistA patch is installed. ************************************************************************* * * * NOTE: Once SD*5.3*756 is installed the previous version of the VS GUI * * will no longer operate. * * * * NOTE: This patch should not be installed at Columbus, OH or Spokane, * * WA due to the EHRM Cerner Millennium Change Freeze. * * * ************************************************************************* In addition to the items listed in the defect tracking tickets and overview below, the following changes were made: 1. New Remote Procedure Call (RPC) that supports the launch of the Virtual Care Manager (VCM) from the VS GUI when schedulers create a video appointment. 2. Added a picklist of static comments (hashtags) to the free text CANCELLATION REMARKS Field (#17) in the PATIENT File (#2). The picklist is a multi-select list and is configurable at the local level. 3. The COVID-19 priority from the Consolidated Patient Record System (CPRS) consult template is now displayed in the Request Management (RM) Grid. Patch Components ================ Files & Fields Associated: File Name (#) Field Name (#) New/Modified/Deleted ------------- -------------- -------------------- n/a Forms Associated: Form Name File # New/Modified/Deleted --------- ------ -------------------- n/a Mail Groups Associated: Mail Group Name New/Modified/Deleted --------------- -------------------- n/a Options Associated: Option Name Type New/Modified/Deleted ----------- ---- -------------------- n/a Protocols Associated: Protocol Name New/Modified/Deleted ------------- -------------------- n/a Security Keys Associated: Security Key Name ----------------- n/a Templates Associated: Template Name Type File Name (#) New/Modified/Deleted ------------- ---- ------------------ -------------------- n/a Additional Information: n/a New Service Requests (NSRs): ----------------------------- n/a Patient Safety Issues (PSIs): ------------------------------ n/a Defect Tracking Ticket(s) & Overviews: -------------------------------------- 1. JIRA #VSE-38 - Display Priority setting from CPRS COVID-19 Template in RM Grid Problem: ------- Schedulers need to see the COVID-19 priority from the CPRS consult template in the RM Grid. Resolution: ---------- The new COVID PRIORITY column was created to display the latest COVID-19 priority entered on the Consult in CPRS. The COVID priority codes are CV1, CV2, CV3, and CV4. 2. JIRA #VSE-37 - Expandable comments Problem: ------- There is a need for consistent verbiage and messaging within the VS GUI. This enhancement allows schedulers to choose canned cancellation comments (hashtags) from a multi-select picklist and add them to the free text CANCELLATION REMARKS Field (#17) in the PATIENT File (#2). The comments (hashtags) are configurable at the local level. Resolution: ---------- Modified the VS GUI to add the national and local canned cancellation comments (hashtags) when cancelling an appointment. The national comment field is a dropdown picklist that allows the user to choose one item from the list of national comments. The local comment field is a checkbox list control that allows the user to select multiple local comments. For further details regarding how these features are set up in VistA, please refer to patch SD*5.3*756. 3. JIRA #VSE-36 - New RPC that supports the launch of VCM from the VS GUI when a scheduler creates a video appointment. Problem: ------- Schedulers need the video appointment workflow streamlined. Resolution: ---------- Modified the VS GUI to launch VCM after creating a video appointment using the correct stop code. The "Print patient letter" prompt is suppressed when the video appointment is created and VCM launches. 4. JIRA #VSE-74 - Users are getting an 'APP SLOT ERROR' error when a Multiple Return to Clinic (MRTC) appointment is scheduled before the Patient Indicated Date (PID) in the MRTC booking window. Problem: ------- When users create a new MRTC request that has a PID in the past, they receive a pop-up message that reads 'APP SLOT ERROR'. Once the user clicks out of the message, the appointment is scheduled as requested. Resolution: ---------- The VS GUI was adjusted for better error handling so that users will not receive an error message. MRTCs will be scheduled and displayed in the Pending Appointments List. 5. JIRA #VSE-39 - Remove the Electronic Wait List (EWL) menu option from the RM Grid. Problem: ------- Use of the EWL will be discontinued as of November 2020. The first step in this process was to remove the EWL menu option from the RM Grid. Resolution: ---------- The GUI code was amended to comment out the Transfer to EWL menu option in the RM Grid. 6. VISTA-ONLY CHANGE - FOR INFORMATIONAL PURPOSE ONLY JIRA #VSE-75 - Contact Attempts (CAs) entered for the first day of the month (ex., 09/01) are not displaying on the RM Grid. Problem: ------- CAs are not populating the CA LETTER and CA PHONE columns when PIDs are dated the first day of any month. Resolution: ---------- Updated the SDECAR1A routine to call a date conversion that subtracts one day from the PID entered. This allows the PID to match the data stored in the SDEC CONTACT File (#409.86). 7. JIRA #VSE-40 - Query by Request Type Problem: ------- The RTC, EWL, and VETERAN request types are either returned with other request type queries (as is the case for RTC) or they are not request types currently in use (as is the case for EWL and VETERAN). Resolution: ---------- A change was made to the GUI to remove EWL, VETERAN, and RTC from the request type filter in the query tool. 8. JIRA #VSE-104 - User Preference Conflict Closes the VS GUI Problem: ------- The addition of the COVID PRIORITY column is causing a mismatch (conflict) that results in the VS GUI crashing/closing. The temporary remedy is to skip over the stored column setting preference if the column is not in the same location. The issue will be permanently remedied when the User Preference logic is refactored. Resolution: ---------- A change was made to VS GUI logic within the SchedulePresentationModel class file that checks the RM Grid for custom column order. If a custom column order is detected, and a new column has been placed in one of the defined columns' spot, the new column is skipped to prevent an error. Test Sites: ----------- Detroit (DET) Fayetteville (FNC) Martinsburg (MWV) North Texas (NTX) Software and Documentation Retrieval Instructions: ------------------------------------------------- The software for this patch is being released in a PackMan message. NOTE: There are two installation files. The file titled ...1_7_2_1_P.MSI is the production installation file. The file titled ...1_7_2_1_T.MSI is the preproduction file. Other Software Files: This release also includes documentation and other software files. They can be obtained at: https://download.vista.domain.ext/index.html/SOFTWARE/ Documentation Title File Name FTP Mode -------------------------------------------------------------------------- VS GUI R1.7.2.1 INSTALLER VISTASCHEDULINGGUIINSTALLER_1_7_2_1_P.MSI Binary VS GUI R1.7.2.1 INSTALLER VISTASCHEDULINGGUIINSTALLER_1_7_2_1_T.MSI Binary VS GUI R1.7.2.1 VDD VS_GUI_1_7_2_1_VDD Binary VS GUI R1.7.2.1 DIBR VS_GUI_1_7_2_1_DIBR Binary VS GUI R1.7.2.1 Release VS_GUI_1_7_2_1_RN Binary Notes VS GUI R1.7.2.1 Technical VS_GUI_1_7_2_1_TM Binary Manual VS GUI R1.7.2.1 User VS_GUI_1_7_2_1_UG_ADD Binary Guide Addendum Documentation describing the new functionality is included in this release. Documentation can be found on the VA Software Documentation Library at: https://www.domain.ext/vdl/ Documentation Title File Name FTP Mode -------------------------------------------------------------------------- VS GUI R1.7.2.1 VDD VS_GUI_1_7_2_1_VDD Binary VS GUI R1.7.2.1 DIBR VS_GUI_1_7_2_1_DIBR Binary VS GUI R1.7.2.1 Release VS_GUI_1_7_2_1_RN Binary Notes VS GUI R1.7.2.1 Technical VS_GUI_1_7_2_1_TM Binary Manual VS GUI R1.7.2.1 User Guide VS_GUI_1_7_2_1_UG_ADD Binary Addendum Installation Instructions: ------------------------- Sites using the System Center Configuration Manager (SCCM) push process for installations can find the build documents in the following locations: - CMCB Build Document (Production): https://vaww.eie.domain.ext/SysDesign/CS/DTStatus/SitePages/Build%20Documents. aspx?pid=216 - CMCB Build Document (Test): https://vaww.eie.domain.ext/SysDesign/CS/DTStatus/SitePages/Build%20Documents. aspx?pid=228 Sites that employ the VACS installation process will be alerted to the new GUI via an action item from Office of Information and Technology (OIT) Information Technology Operations and Services (ITOPS). Follow the detailed instructions in the Action Item email for VACS installation. The IO HBMC FO Application Division will lead and coordinate deployment activities with EUO, Client Technology, Citrix Back Office and Area Managers, and other OIT and business partners as required. The released software package is available at: https://download.vista.domain.ext/index.html/SOFTWARE Implementation Manager Point of Contact: Name: Yoojin Lee Phone: 206-277-4608 Email: yoojin.lee@domain.ext Routine Information: ==================== No routines included. ============================================================================= User Information: Entered By : Date Entered : JUN 09, 2020 Completed By: Date Completed: DEC 08, 2020 Released By : Date Released : DEC 09, 2020 ============================================================================= Packman Mail Message: ===================== No routines included