$TXT Created by SMITH,ROBERT at MNTVBB.FO-ALBANY.MED.VA.GOV (KIDS) on Friday, 08/22/03 at 15:41 ============================================================================= Run Date: DEC 18, 2003 Designation: RT*2*38 Package : RT - RECORD TRACKING Priority: Mandatory Version : 2 SEQ #36 Status: Released Compliance Date: JAN 18, 2004 ============================================================================= Associated patches: (v)RT*2*33 <<= must be installed BEFORE `RT*2*38' Subject: ERROR MESSAGE WHEN BORROWER INFORMATION IS INCOMPLETE Category: - Routine Description: ============ The user gets the following message when trying to select a site that is missing the requested printer or remote mail group in the borrower setup definition: ROUTING INFORMATION FOR THIS BORROWER/LOCATION IS INCOMPLETE - SEE SITE MANAGER. NO MESSAGE WILL BE SENT ************************************************************************** ASSOCIATED NOIS: ================ MAD-0703-40126 Routing Information for Borrower Incomplete TOM-1203-40636 Unable to request record ASSOCIATED E3RS: ================ N/A PARTICIPATING TEST SITES ======================== Hampton, VA White City, OR NOIS OVERVIEW: ============== 1. MAD-0703-40126 Routing Information for Borrower Incomplete TOM-1203-40636 Unable to request record Problem: When the BORROWER setup is missing either the REQUEST PRINTER or the REMOTE MAIL GROUP the transaction is not completed and the user receives a message as noted in the description. Resolution: Modified the logic at WHOTO^RTTR1 from an 'OR' condition to an 'AND' condition. ROUTINE SUMMARY: ================ The following is a list of the routine(s) included in this patch. The second line of each of these routine(s) will look like: ;;2.0;Record Tracking;**[patch list]**;10/22/91 CHECK^XTSUMBLD results Routine name Before Patch After Patch Patch List ============ ============ =========== ========== RTTR1 8242800 8242870 6,33,38 INSTALLATION INSTRUCTIONS ========================= This patch can be installed at any time. Users do not need to be off the system. Installation will take less than 2 minutes. 1. Choose the PackMan message containing this patch and invoke the INSTALL/CHECK MESSAGE PackMan option. 2. (DSM for Open VMS sites only) Disable routine mapping on all systems for the routines listed in the Routine Summary. NOTE: If the routines included in this patch are not currently in your mapped routine set, please skip this step. 3. Start up the Kernel Installation and Distribution System Menu [XPD MAIN]: Edits and Distribution ... Utilities ... Installation ... Select Kernel Installation & Distribution System Option: Installation Load a Distribution Print Transport Global Compare Transport Global to Current System Verify Checksums in Transport Global Install Package(s) Restart Install of Package(s) Unload a Distribution Backup a Transport Global 4. From this menu, you may elect to use the following options (when prompted for the INSTALL NAME, enter RT*2.0*38): a. Backup a Transport Global - This option will create a backup message of any routines exported with this patch. It will not backup any other changes such as DD's or templates. b. Compare Transport Global to Current System - This option will allow you to view all changes that will be made when this patch is installed. It compares all components of this patch (routines, DD's, templates, etc.). c. Verify Checksums in Transport Global - This option will allow you to ensure the integrity of the routines that are in the transport global. 5. Use the Install Package(s) option and select the package RT*2.0*38 . a. When prompted 'Want KIDS to INHIBIT LOGONs during the install? YES//', answer NO. b. When prompted 'Want to DISABLE Scheduled Options, Menu Options, and Protocols? YES//', answer NO. 6. (DSM for Open VMS sites only) Optional - Include the routines distributed with this patch in the mapped routine set. NOTE: This step is only necessary if you performed step 2 or if you wish to include the routines in your mapped set. Routine Information: ==================== Routine Name: - RTTR1 Routine Checksum: ============================================================================= User Information: Entered By : SMITH,ROBERT J Date Entered : AUG 08, 2003 Completed By: BAUMAN,HELENE Date Completed: DEC 18, 2003 Released By : CORAM,JAMIE Date Released : DEC 18, 2003 ============================================================================= Packman Mail Message: ===================== $END TXT