$TXT Created by BAUMAN,HELENE at MNTVBB.FO-ALBANY.MED.VA.GOV (KIDS) on Thursday, 04/21/05 at 11:33 ============================================================================= Run Date: JUN 06, 2005 Designation: XM*8*30 Package : XM - MAILMAN Priority: Mandatory Version : 8 SEQ #30 Status: Released Compliance Date: JUL 07, 2005 ============================================================================= Subject: MAIL MESSAGES TOO LONG AND GETTING REQUEUED Category: - Routine Description: ============ This patch resolves an issue with too much data being sent in a single message to the SMTP virus server, med.va.gov. The error code that is being sent from the virus server is 552. Mailman reacts to this error code and re queues the message with an error code of 552 (too much data). Mailman should remove the message from the delivery queue altogether. ASSOCIATED E3R(s): ================== N/A ASSOCIATED REMEDY: ================== HD0000000064620- Mail Messages too long (NOIS call ISP-0105-N0332) PARTICIPATING TEST SITES: ========================= Cheyenne, WY Columbus, OH Cincinnati, OH Detroit, MI REMEDY OVERVIEW: =============== HD0000000064620- Mail Messages too long Problem: -------- When the SMTP virus server sends a "message too long" error to MAILMAN, the message clogs the system, remaining in the queue. Resolution: ----------- This patch will remove the message from the delivery queue. TECHNICAL: ========== HD0000000064620 Mail Messages too long When a message is too long, SMTP virus server sends back a 552 messages. This code is processed as though it were a mail error. Adding 552, the error handling for 551, 554 and 555, will solve this problem. ROUTINE SUMMARY =============== The following is a list of the routine(s) included in this patch. The second line of each of these routine(s) will look like: ;;8.0;MailMan;**[patch list]**;Jun 28, 2002 CHECK^XTSUMBLD results Routine name Before Patch After Patch Patch List ============ ============ =========== ========== XMS1 9572683 9583258 30 INSTALLATION INSTRUCTIONS ========================= This patch can be installed at any time. Users do not need to be off the system. Installation time will be less than 2 minutes. 1. Choose the PackMan message containing this patch and invoke the INSTALL/CHECK MESSAGE PackMan option. 2. (DSM for Open VMS sites only) Disable routine mapping on all systems for the routines listed in the Routine Summary. NOTE: If the routines included in this patch are not currently in your mapped routine set, please skip this step. 3. Start up the Kernel Installation and Distribution System Menu [XPD MAIN]: Edits and Distribution ... Utilities ... Installation ... Select Kernel Installation & Distribution System Option: INStallation --- 1 Load a Distribution 2 Verify Checksums in Transport Global 3 Print Transport Global 4 Compare Transport Global to Current System 5 Backup a Transport Global 6 Install Package(s) Restart Install of Package(s) Unload a Distribution 4. From this menu, you may elect to use the following options (When prompted for the INSTALL NAME, enter XM*8.0*30): a. Backup a Transport Global - This option will create a backup message of any routines exported with this patch. It will not backup any other changes such as DD's or templates. b. Compare Transport Global to Current System - This option will allow you to view all changes that will be made when this patch is installed. It compares all components of this patch (routines, DD's, templates, etc.). c. Verify Checksums in Transport Global - This option will allow you to ensure the integrity of the routines that are in the transport global. 5. Use the Install Package(s) option and select the package XM*8.0*30. a. When prompted 'Want KIDS to INHIBIT LOGONs during the install? YES//', answer NO. b. When prompted 'Want to DISABLE Scheduled Options, Menu Options, and Protocols? YES//' answer NO. 6. (DSM for Open VMS sites only) Optional - Include the routines distributed with this patch in the mapped routine set. NOTE: This step is only necessary if you performed step 3 or if you wish to include the routines in your mapped set. INSTALLATION EXAMPLE: ===================== Select INSTALL NAME: XM*8.0*30 Loaded from Distribution 5/7/03@14:21:46 => XM*8.0*30 This Distribution was loaded on May 07, 2003@14:21:46 with header of XM*8.0*30 It consisted of the following Install(s): XM*8.0*30 Checking Install for Package XM*8.0*30 Install Questions for XM*8.0*30 Want KIDS to INHIBIT LOGONs during the install? YES// NO Want to DISABLE Scheduled Options, Menu Options, and Protocols? YES// NO Enter the Device you want to print the Install messages. You can queue the install by enter a 'Q' at the device prompt. Enter a '^' to abort the install. DEVICE: HOME// UCX/TELNET Install Started for XM*8.0*30 : May 07, 2003@14:22:39 Build Distribution Date: May 07, 2003 Installing Routines: May 07, 2003@14:22:39 Updating Routine file... XM*8.0*30 Installed. May 07, 2003@14:22:40 Install Message sent #406071 ---------------------------------------------------------------------------- +------------------------------------------------------------+ 100% | 25 50 75 | Complete +------------------------------------------------------------+ Install Completed Routine Information: ==================== Routine Name: - XMS1 Routine Checksum: ============================================================================= User Information: Entered By : BAUMAN,HELENE Date Entered : OCT 01, 2004 Completed By: TSAIMEUCHONG,BRENDA Date Completed: JUN 06, 2005 Released By : NOSS,ROD Date Released : JUN 06, 2005 ============================================================================= Packman Mail Message: ===================== $END TXT