File NOIS_CALL(7100) Data List
REFERENCE NUMBER |
SUBJECT |
KEYWORDS |
WEB LINK |
DATE CALL RECEIVED |
AUDIT HISTORY |
PRIMARY CALL |
DUPLICATE TO |
DUPLICATE HISTORY |
STATUS HISTORY |
RECEIPT TIMESTAMP |
STATUS CHANGE TIMESTAMP |
**CLOSE TIMESTAMP |
EDITED TIMESTAMP |
LAST EDITED BY |
PICKUP TIMESTAMP |
PICKUP TIME |
REPORTING SITE |
PRIMARY SITE CONTACT |
PHONE NUMBER |
SUPPORTING OFFICE |
DEVELOPING OFFICE |
SPECIALIST OFFICE |
REOPENED |
LOCATION TYPE |
VISN |
SYSTEM |
HOURS (TOTAL) |
MODULE/VERSION |
PACKAGE |
SUBCOMPONENT |
PACKAGE GROUP |
SUPPORT REQUEST DESCRIPTION |
STATUS |
REFERRAL STATUS |
AGE OF CALL |
AGE SINCE LAST EDIT |
AGE SINCE LAST STATUS |
CURRENT STATUS |
PREVIOUS STATUS |
RTD IN DATE |
RTD OUT DATE |
RTD REREF DATE |
PRIMARY SPECIALIST |
REFERRAL SPECIALIST |
ENTRY PERSON |
ENTRY PERSON TYPE |
NOTES |
FIRST LINE OF LAST NOTE |
NOTE RESPONSE NUMBER |
PRIORITY |
PATCH |
FUNCTIONAL AREA |
RESOLUTION SUMMARY |
CLOSING PERSON |
DATE CALL CLOSED |
PERFORMED TASK |